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8:00 am – 8:30 am Registration & Breakfast
8:30 am -8:45 am

Welcome & Agenda Overview

Amanda Venegas

Fresno EOC Public Information Officer

8:45 am -9:15 am

“Embracing Our Community: A Collective Journey to Wellness at Fresno EOC”

Emilia Reyes

Fresno EOC Chief Executive Officer

9:15 am -10:15 am

“Fulfilling Purpose”

Bruce Bowen

3-time NBA Champion

10:15 am – 10:30 am Break
10:30 am – 11:45 am

“Guarding Your Mental Wellness Even Through The Chaos of Work and Life”

Dolores Neira
Professional Development Expert

11:45 am – 12:45 pm Lunch
1:00 pm – 2:00 pm Breakout Session I
2:10 pm – 3:10 pm Breakout Session II
3:10 pm – 3:25 pm Break
3:35 pm – 3:50 pm

Community Needs Assessment

Michelle Tutunjian

Fresno EOC Chief Operating Officer/ Deputy CEO

3:50 pm – 4:10 pm

Community Action All-Star Awards Ceremony

Amanda Venegas

Fresno EOC Public Information Officer

4:10 pm – 4:25 pm

Raffle Prizes

Amanda Venegas

Fresno EOC Public Information Officer

4:25-4:30 pm Closing Session

Clovis Veterans Memorial District Map

Emilia Reyes serves as the Chief Executive Officer of Fresno EOC. As CEO, Ms. Reyes leads the agency in developing innovative solutions to end poverty. She was born and raised in Mendota, a rural town in West Fresno, which has given her a profound understanding of the needs of hardworking families. Her experience drives her to expand and widen the resources available to them.

Ms. Reyes joined Fresno EOC in January 2020, 45 days before the COVID-19 pandemic. While businesses shut down, individuals and families lost their incomes and access to vital services; Ms. Reyes boldly led the organizational shift to hybrid and remote services.

She brings over 24 years of experience serving children and families. She earned a Bachelor of Arts from the University of Santa Cruz and a Master of Business Administration from California State University, Dominguez Hills. Before serving as CEO, she was Executive Director for First 5 Fresno County, where she was instrumental in creating the Lighthouse for Children, a beacon for our Valley’s children, located in downtown Fresno.

Her efforts to help the community go beyond Fresno EOC. Currently, she serves on the National Community Action Partnership Head Start Taskforce, the Juvenile Justice Coordinating Council, the Mayor’s Fresno Recovery Committee, the Fresno Chaffee Zoo Board of Directors, and the Fresno County Economic Development Corporation Board of Directors.

Under Ms. Reyes’ leadership, Fresno EOC envisions a Fresno free from poverty. She is focused on filling the service gaps for underserved communities and providing vital wraparound services to fulfill the needs of our most vulnerable residents and help lift them out of poverty.

Three-time NBA Champion and eight-time NBA All-Defensive Team, San Antonio Spurs forward Bruce Bowen has made a name for himself in the NBA with his ability to stop the league’s best scorers. A 12 –year NBA veteran, Bowen ranks sixth on the Spurs all-time list in 3PT-FG made and is just the fourth San Antonio Spur to earn all defensive honors three or more times joining David Robinson, Tim Duncan and Alvin Robertson.

  • 3× NBA champion (2003, 2005, 2007)
  • 5× NBA All-Defensive First Team (2004–2008)
  • 3× NBA All-Defensive Second Team (2001–2003)
  • 12 retired by San Antonio Spurs.
  • First team All-Big West (1993)
  • Second team All-Big West (1992)
  • Inducted to San Antonio Sports Hall of Fame
  • Inducted to Cal State Fullerton Hall of Fame
  • 25 retired by Cal State Fullerton

He holds the Spurs franchise record of consecutive games started at 500. Bowen did not miss a game from February 26, 2002 to March 14, 2008.

Bruce and Sarah Bowen have 4 boys Ojani, Ozmel, Max, and Bruno.

Dolores R. Neira, Founder/Master Trainer/Business Coach/Author

“Inspire Performance; Expect Results.”
As the founder of Performance Outcomes & Associates, (POA), Dolores has been positively impacting diverse corporate cultures since 2001. These teams include very businesses from non-profits, Education, Manufacturing, Medical, Accounting and Agriculture. Dolores is passionate about coaching leaders to adopt a solutions-based, continuous improvement mind-set. She is a Published Author of A Workplace INSPIRED, a Licensed Brain Health Trainer with Dr. Daniel Amen, M.D., and holds a master’s in Educational Administration. She is certified in Lean Organizational Development and believes that happy teams are productive teams. Dolores supports giving back to the community and leads many fundraising efforts with various non-profit charitable organizations within her community. She is married to Delfino, her husband of 40 years, and together they have raised three adult children, Delfino Jr., Micaela, and Diego.

POA’s most recent clients are:

  • Kidz Community Head Start/Early Head Start
  • Community Action Partnership of Kern
  • Los Angeles Secretarial Association
  • Volunteers of America Southwest San Bernardino, Head Start

Guarding Your Mental Wellness Even Through The Chaos Of Work And Life

We all want to arrive at a place of peace, especially when we are involved in chaotic situations at home
and work. Having the ability to stop and shift gears when we’ve been taken down that road of emotional
reactionism is almost like having a *superpower. Those who have that skill are truly powerful. Why?
Because they refuse to allow their peace to be stolen from them.
During this presentation, we will review the keys to overcoming anxiety, learn to stop emotional
reactionism, and review the techniques that help us pivot from negative workplace energy to a place
where we can support our teams and regain control of our professional image.
While in this workshop you will:
• Review Communication Techniques
• Understand How to Stop Anxiety Attacks before they Start.
• Learn The Five Methods to Fight Depression Episodes
• Find Significance in Your Purpose as a pivotal part of your team and organization.
By assisting you to remove your past from your present, I will use humor, relevant information and
concrete data that will help you to become a positive and strong contributor to your team; Now that’s

Contact information: Cell (661) 472-4943 or email  


Breakout Sessions

Session I:  1:00-2:00 p.m. 

Session II 2:10-3:10 p.m. 

Break Time: 3:103:25 p.m.

Note:  All topics are available during Session I and  II

Work-Life Balance: Brenda Budke, Certified Senior Professional in Human Resources | Liberty Ballroom

Balancing the demands of work and family can be a difficult job. Most of us juggle a number of important jobs that all require our time and energy. Your roles might include being a spouse, parent, child, sibling, employee, PTA member, organization member and neighbor. All of these roles carry responsibilities and rewards. But, if we aren’t careful, the stresses and demands of all of these roles can engulf and drain us. In the workshop, participants will learn how to balance their work life with their personal life, in an effort to avoid burnout

Yoga- Stress Relief Tips: Liana Pierce, Four Corners Yoga Instructor | Independence Room B

This class will introduce you to the foundational elements of a vinyasa or ‘flow-based’ yoga class in a welcoming and supportive environment. Expect a slower-paced class with a focus on breathwork as well as opening of the body, leaving feeling lighter in both body and mind. Your instructor will demonstrate, explain, and lead you through a variety of common asanas (poses). Emphasis on breathwork, alignment, and how to modify if needed. Suitable for beginners or more seasoned practitioners who want to revisit the fundamentals or flow with a slower pace.

Building Positive Self-Esteem: Andrea Hawkins | Independence Room A

Keeping “mentally fit” means building a positive image by learning to recognize critical comments and
rewriting the critic’s message to reflect a healthy voice. In this workshop, participants will define self-esteem,
learn how to build positive self-esteem by identifying the undermining critic, recognize and build positive
affirmations, and take responsibility for themselves.

Preventing Burnout: Dan Larsen, Certified Professional in Human Resources (PHR) | Freedom Room

At one time or another, everyone feels burned out by their job. But, what does “burnout” really mean? What are the signs of burnout? This session will teach participants how to identify the causes for feeling overwhelmed, assess which stress-inducing factors are within our control, and develop an action plan for managing stressful situations at work and at home.

Coaching for Improved Performance: Paul Belt | Room 1

How can managers motivate their employees to put forth their best efforts? What is the best way for a supervisor to show an employee that their contributions and hard work are valued? In this session, supervisors and managers will learn how to bring out the best in their employees. Managers will learn about feedback methods, create commitment, and energize their workers.

Dealing with Difficult People: Brandon Bigelow | Patriots A

We all deal with difficult people from time to time. Dealing with bullies, complainers, and silent types is easier when we learn to understand some common personality types and begin to develop the necessary skills to cope. In this workshop, participants will learn how to recognize verbal and non-verbal cues that indicate hostility in a co-worker so they are better able to deal with the difficult person. They will identify the dynamics of interpersonal conflict and will develop the skills to effectively manage it.”,”

Diversity- Experiencing Differences: Dr. Matthew Jendian | Memorial Auditorium

Today’s workforce is a melting pot of backgrounds, races, ages, mental and physical capabilities, cultures and experiences. The challenge is to understand and appreciate these differences, and to learn to work in harmony with people who may be different than ourselves. Participants in this course will discover the true meaning of diversity. They will explore root causes of cultural attitudes, learn techniques for overcoming biases, and discover the positive benefits that diversity brings to them, both as individuals and as part of an organization.

Effective Communication Skills for Supervisors: Rhonda Herb | Patriots B

The average employee spends 50 hours per week communicating in some way on the job. Communication is a two-way street. It means speaking well and listening carefully. Workshop participants will explore how effective communication styles will be discussed, and communication skills including reflective listening and feedback will be taught. Managers will learn how to assess an employee’s level of engagement as well as
what individual or group interventions to implement to improve employee engagement

Holistic Sound Alchemist- Sound and Meditation Bath: Nancy Miller | Veterans A&B

A sound healing session is a type of alternative therapy that uses sound vibrations to promote physical, mental and emotional well-being. During a session, instruments such as tuning forks, singing bowls, rattles and gongs are used to create sounds that resonate with the body’s natural frequencies. The aim is to release any blocked energy and restore a balanced flow, allowing the body’s cells and systems to function in harmony. This is not limited to, but includes specific frequencies tuned to each of the chakras, or energy points in the body. Some sounds may be outside of your auditory range, meaning you might not hear them.  You may experience deep relaxation, stress relief, improved mood, enhanced creativity or spiritual insights after a sound healing session.

All Staff Conference Committee:

The all-staff conference committee led the way in organizing this event with great thought and dedication. The team crafted the agenda, selected speakers, coordinated decorations, managed a budget and designed interactive sessions to encourage wellness and personal development. This committed team worked together to create a conference experience that would inspire, educate, and empower every member of our team!
Veronica Galvan, Rob Beard, Patrick Turner, Adam Tsudama, Stephanie Buelna, Elaine Jalomo, Brandy Tarquino, Fen Westphal, Jerry Moreno, Christine Aguayo, Diana Arvizu, Jose Moreno III, Jasmine Mendez, Jose Canela Zamudio, Misty Gattie-Blanco, Andrew Aydelott, Jacqueline Espindola, Anita Ponce, Nancy Alvarez.

Additional Volunteers:

Jane Thomas, Kayla Angeles, Belinda Her, Rosa Maria Arellanes, Claudia Venegas, Ralph Carrillo, Sandra Trejo, Audrey Metcalf, Felicia Amescua, Maria Zarate, Angelina Paredes, Elena Elizondo, Blanca Cisneros, Isabel Marmolejo, Teresa Villanueva, Priscilla Baca-Gonzalez, Blanca Rubio, Jose Zuniga, Benjamin Rivera, Sofia Garcia, Ciara Jaso, Thomas McNeil, Erika Cortes, Julianna Rascon, April Lobush, Patricia Wilson, Mariah Mariscal, Eddie Medina, Blia Vang, MaiBee Cha, Susie Couto, Alejandro Santos, Araitzia Rivera, Lilibeth Ramirez, Monica Goatz, Hailey Brown, Martha Pinilla, Margaret Mendez, Jaime Verley, Randy Ames, Brionna Warren, Jason Rainey, Jia Chun, Vergina Lowe, Dayana Muniz, Christina Quiros, Julianna Rascon, Cinthia Gonzales, Patricia Wilson, La’Tatianna Rowe, Julissa De La Rosa, Davone Bosavanh, Jessica Yang, Jakyra Roberts, Cristian Lopez.  


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