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Impact Report 2023
Each year, Energy Services assists over 10,000 households, making a
significant impact in Fresno County.
As of October 1, 2024, Energy Services will no longer accept paper applications.
Apply through the Energy Services Portal below.
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It’s easy and convenient to apply.
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You can check the status of your application at any time.
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If approved you can see your benefit amount in the portal.
Apply for Energy Services quickly and conveniently online! Use our new online application and get updates anytime.
APPLY HERE
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Please watch the video for application instructions and valuable information.
ABOUT ENERGY SERVICES
For over 45 years, Fresno EOC Energy Services has provided housing improvements, energy conservation, consumer education & advocacy, utility assistance, and other services to low-income households in Fresno County. Through various federal, state, local and private funding opportunities, our program works to help our community become energy efficient and ease energy burdens one household at a time. LIHEAP offers one-time financial assistance for energy bills in Fresno County per calendar year.
weatherization
Weatherization Services
Homeowners and renters in Fresno County who are income-eligible can save money not only on their energy bills but also on repairs. We can help with qualified mobile homes, apartments, houses, and condos!
Weatherization includes the installation of energy conservation measures and provides energy education to help make your home safer and more comfortable. Our goal is to reduce energy costs while improving energy efficiency and ensuring health and safety for low-income families, particularly the elderly, people with disabilities, and families with young children.
Fresno EOC Energy Services may be able to assist eligible households with minor repairs or replacements for qualifying units when certain conditions are met. *
* To be determined after dwelling assessment.
Weatherization measures may include:
- Weather-stripping doors, sealing windows and gaps around the home
- Testing, repairing, and/or replacement* of refrigerators, water heaters, heating and/or cooling systems, and cooking appliances
- Insulating exterior walls, ceilings, and floors
- Installing low-flow shower heads
- Upgrading interior and exterior lighting services to LED
- Duct repair and replacement
These changes help increase the comfort of your home while saving you money. Without weatherization, homes waste energy, making heating/cooling units work harder to keep your home at a constant temperature, which will result in increased utility costs.
Low-Income Home Energy Assistance Program (LIHEAP)
We provide financial assistance to help offset an eligible Fresno County household’s home energy costs.
Fresno County residents experience triple-digit heat in the summer and freezing temperatures in the winter. They are forced to use their air conditioning and heating systems to maintain a comfortable and safe temperature in their homes, which can lead to costly and unaffordable heating and cooling bills.
The Energy Crisis Intervention Program (ECIP) assists eligible households in a crisis situation. Examples include a household that has received a 48-hour disconnect notice or service termination by its utility company or a household facing an energy-related crisis or life-threatening emergency in the applicant’s household, including a combustible appliance.
Additional services include:
- Energy budget counseling.
- Education on basic energy efficiency practices.
- Instruction on adequately using and maintaining installed weatherization measures.
Eligibility
Low-Income Home Energy Assistance (LIHEAP) can provide one payment per program year for electricity, gas, propane, wood or oil for eligible households.
To be eligible for LIHEAP and Energy Crisis Intervention Program (ECIP), applicants must:
- be a Fresno County resident
- live in a low-income household (click to view income guidelines)
- have a valid social security card
- provide current income verification (pay stubs for the previous 6 weeks)
- present ID such as a driver’s license, California ID, and/or valid US identification
- provide all pages of current energy bill / 48-hour notice / shut off or provide a current receipt of wood, propane, home heating oil, or gas
- other documents not listed might be required
Find relief at one of the County of Fresno’s cooling centers. Visit their website for a complete list of locations and stay cool and safe during these extreme temperatures.
Energy Services frequently asked questions
What does weatherization do for a home?
What documents do I need?
- Completed and signed application.
- Current electric and gas bill.
- Current income for all household members for past 30 days.
- Copy of social security card for the applicant.
- Copy of valid California ID for applicant and household members 60 and over.
- Current Food Stamp grant verification form and Low-income housing verification, if applicable.
How can I qualify for your program?
Are you sure these services are free?
I am a renter. Can I still qualify for Weatherization Services'
Yes, as long as you are income-eligible for the program and we get permission from your landlord to do the work.
My house is falling apart…can you fix my roof? Can you fix my stairs?
Can I get a new refrigerator? A Stove? A microwave?
My water heater and/or heating appliances are broken. Can you replace them for free?
Our services are free to those families who meet the income eligibility guidelines. If certain conditions are met, your home may be eligible for assistance with the repair and/or replacement of water heating appliances. When there is an emergency, please alert the intake representative assisting you so they can make sure your application is processed through the proper channels.
My utility service provider told me I was qualified for weatherization services, why do I have to go through the application process again?
The utility service provider does a pre-qualification survey before referring you to Fresno EOC Energy Services. By completing the application, this allows us to qualify you for additional energy services programs and refer you to additional Fresno EOC programs that you may qualify for.
My utility service provider told me to call you to get my heater/cooler fixed. When can you come fix it?
Fresno EOC is not a Heating, Ventilation and Air Conditioning (HVAC) contractor. Fresno EOC’s State programs may assist low-income residents with facilitating repairs and replacement of heating and air conditioning units by using our authorized contractors. Persons interested in these services must apply and be found eligible for energy services.
What is the difference between a pledge and a payment?
- A payment is applied to your account from the state.
- A pledge is a notification from our office to your utility, informing them of the eligible amount. The pledge will prevent disconnection or restore service while the utility waits for the payment from the state.
What if I get shut off?
If your services have been disconnected or you have received a 48-hour disconnection notice AND you have already submitted an online application, please contact our office to schedule an appointment to expedite your application. If you have not submitted your application, please complete the application prior to contacting our office.
What is my application status?
All applications are processed and approved on a first-come, first-served basis. The time frame for approval may vary based on the volume of applications received. Through the online application portal, you are able to check your application status at any time. Once your approval information is sent to the state, your utility payment will be processed within 6-8 weeks. You will receive a letter containing your payment information.
How do I turn in my application?
All applications must be submitted through the online application portal. If you experience difficulties with the application portal or require additional assistance, you may schedule an appointment by calling (559) 263-1320.
What are Fresno EOC Energy Services Hours and Holiday Closures?
The general working hours of Fresno EOC Energy Services are 8:30 am – 5:00 pm, Monday – Friday except for recognized holidays, agency special events and agency closures. During holidays and closures, applications can still be submitted through the online application portal
Fresno EOC Energy Services observes and is closed on the following holidays
- New Year’s Day
- Martin Luther King Jr. Day
- President Day
- Caesar Chavez Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Indigenous People’s Day
- Veteran’s Day
- Thanksgiving Day
- Day after Thanksgiving Day
· Christmas Day – New Year’s Day
Energy Services Handouts
Form / Document
Download
FAQs About Asbestos in the Home and Workplace
This fact sheet provides information to people who are trying to determine whether there is asbestos-containing material in their home or workplace, and what they might do if there is asbestos.
Budget Worksheet
Create your own budget.
Statement Of Citizenship Or Non-Citizen Status
Public Benefits To Citizens And Non-Citizens.
EPA Citizens guide to Radon
The Guide To Protecting Yourself And Your Family From Radon.
EPA Mold Guide
A Brief Guide to Mold, Moisture, and Your Home.
EPA Renovate Right Brochure
The lead-safe certified guide to renovate right.
Keeping Your Home Warm/Cool Without Breaking the Bank
Winter/Summer is here and we are all looking for ways to keep our homes warm/cool and our energy bills low.
Lead In Your Home Booklet
Lead From Paint, Dust, and Soil in and Around Your Home Can Be Dangerous if Not Managed Properly
Energy Services Stories
Fresno Office Location and hours
Phone:
(559) 263-1320
Monday – Friday
8:30 am to 12:00 pm, 1:00 pm to 5:00 pm
If you need assistance with the online application portal, please call (559) 263-1320 to schedule an appointment.
Rural and Offsite Locations
Dates and times are subject to change. Please call LIHEAP at (559) 263-1320 to make an appointment for any location.
Fresno EOC Energy Service – Administration
(Now Open)
1900 Mariposa Street, Suite 260
Fresno, CA 93721
Monday — Friday
8:30 a.m. – 5:00 p.m.
Mendota
(Now Open)
Amor Wellness Center
115 Belmont Ave. Suite 410
Mendota, CA 93640
Tuesday — Friday
9:00 a.m. – 4:30 p.m.
North West Fresno
(Now Open)
Fresno Area Workforce Investment Corporation
3170 W Shaw Ave
Fresno, CA 93727
Monday — Friday
8:30 a.m. – 5:00 p.m.
Selma
(Now Open)
Fresno County Department of Social Services in Selma Office
3830 McCall Ave,
Selma, CA 93662
Thursdays
8:30 a.m. – 3:30 p.m.
West Fresno
(Now Open)
Local Conservation Corps
1805 E. California Ave. Fresno, CA
Tuesday & Thursday
1:00 p.m. – 4:30 p.m.
Reedley
(Now Open)
Fresno County Department of Social Services in Reedley Office
1195 Manning Ave,
Reedley, CA 93654
Tuesdays
8:30 a.m. – 3:30 p.m.