What we do

LIHEAP provides a one-time financial assistance for energy bills in Fresno County per calendar year.

Eligibility

Check eligibility for LIHEAP and Energy Crisis Intervention Program (ECIP).

Apply for liheap

Download and mail your application

Low-Income Home Energy Assistance Program (LIHEAP)

We provide financial assistance to help offset an eligible Fresno County household’s home energy costs.

Fresno County residents experience triple-digit heat in the summer to freezing temperatures in the winter and are forced to use their air conditioning and heating system in order to maintain a comfortable and safe temperature in their home. This can lead to costly and unaffordable heating and cooling bills.

The Energy Crisis Intervention Program (ECIP) provides assistance to eligible households that are in a crisis situation. Examples include a household that has received a 24- to 48-hour disconnect notice or service termination by its utility company or a household facing an energy-related crisis of life-threatening emergency in the applicant’s household, including a combustible appliance.

Another service offered as a component to other LIHEAP services includes energy budget counseling, education on basic energy efficiency practices and instruction on the proper use and maintenance of installed weatherization measures.

Eligibility

Low-Income Home Energy Assistance (LIHEAP) can provide one payment per program year for electricity, gas, propane, wood or oil for eligible households.

To be eligible for LIHEAP and Energy Crisis Intervention Program (ECIP), applicants must:

  • be a Fresno County resident
  • live in a low-income household (click to view income guidelines)
  • have a valid social security card
  • provide current income verification (pay stubs for the previous 6 weeks)
  • present ID such as a driver’s license, California ID, and/or valid US identification
  • provide all pages of current energy bill / 48-hour notice / shut off or provide a current receipt of wood, propane, home heating oil, or gas
  • other documents not listed might be required

Mail the LIHEAP application to P.O. BOX 11906, Fresno, CA  93775

How to apply

Download and complete the application

If your energy bill is not in your name, you may also need to download and complete the consent form.

Please mail your application and supporting documentation to our address and below.

Please note that the application must be printed. If you are unable to print the application, please call (559) 263-1320 or use the form below to request an application by mail.

LIHEAP - Application by mail request

frequently asked questions

What documents do I need?
  • Completed and signed application.
  • Current electric and gas bill.
  • Current income for all household members for past 30 days.
  • Copy of social security card for the applicant.
  • Copy of valid California ID for applicant and household members 60 and over.
  • Current Food Stamp grant verification form and Low-income housing verification, if applicable.
  • If your household has no declared income, additional documentation is required to demonstrate how rent, utilities, and food expenses are paid.
What is the difference between a pledge and a payment?
  •  A payment is applied to your account from the state.
  •  A pledge is a notification from our office to your utility, informing them of the eligible amount. The pledge will prevent disconnection or restore service while the utility waits for the payment from the state.
How long does it take for my application to process?

PG&E is experiencing an increase in power shut-offs as the moratorium on shut-offs has expired. The timeframe to receive assistance may vary depending on the number of applications received. Once approved, the state of California directly pays energy companies within 6-8 weeks from the approval date.

How will I know if you have received my application?

After submitting your application, you will receive a letter via mail that will inform you about the expected processing time. This letter will reach you within 10 to 15 business days from the date we received your application.

What if I get shut off?

If your services have been disconnected and you have already submitted an application, please call our office to change your status, and we will expedite your application.  

Where are you located?

We currently have locations at:

    1. Workforce Connection 3170 W Shaw, Suite 101, Fresno
    2. Fresno EOC Local Conservation Corps 1805 E California Ave, Fresno
    3. AMOR Wellness 115 Belmont Ave, Suite 410, Mendota
What are your hours?

Our business hours are 8:30 am to 5:00 pm.

What is my application status?

Due to the moratorium’s expiration, PG&E is experiencing an increase in shut-offs. All applications are processed and approved on a first-come, first-served basis. The time frame for approval may vary based on the volume of applications received. Once your approval information is sent to the state, your utility payment will be processed within 6-8 weeks. You will receive a letter containing your payment information.

How do I turn in my application?

You can mail your application to P.O. Box 11906, Fresno, CA 93775, or use our drop box at 1900 Mariposa Street, Fresno 93721. You can also make an appointment at a designated location. Please call our office at (559) 263-1320 to make an appointment.

Fresno Office Location and hours

LIHEAP Contact (mail your application here)

P.O. BOX 11906
Fresno, CA  93775

(559) 263-1320

Phone Hours:
Monday – Friday
8:30 am to 12:00 pm, 1-5
Closed on holidays

If you need help with your application and need to meet with staff, call (559) 263-1320 for an appointment.

Rural and Offsite Locations

Dates and times are subject to change. Please call LIHEAP at (559) 263-1320 to make an appointment for any location.

Mendota
(
Now Open)

Amor Wellness Center
115 Belmont Ave. Suite 410
Mendota, CA 93640

Tuesday — Friday
9:00 a.m. – 4:30 p.m.

West Fresno
(
Now Open)

Local Conservation Corps
1805 E. California Ave. Fresno, CA

Monday — Friday
8:30 a.m. – 5:00 p.m.

North West Fresno
(Now Open)

Fresno Area Workforce Investment Corporation
3170 W Shaw Ave
Fresno, CA 93727

Monday — Friday
8:30 a.m. – 5:00 p.m.

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